Regular readers of Mobile News will know about their Mystery Caller feature. As it says on the tin they call the UK networks and try and obtain information about a particular product or service. So given the recent EU reductions in roaming charges they decided to call the networks to ask about their travel plans to Egypt. The results weren’t entirely surprising! To read the full article click here.

Mystery Caller was shocked by some of the data roaming tariffs for Egypt, which were never going to be an easy sell for the networks. However, some were better than others at handling my request, with Orange and O2 CSAs passing me on and not bothering to hide their unwillingness to help me.

They were beaten into sixth place by Virgin’s CSA, who just didn’t know very much at all. Vodafone and O2 put in decent performances, with the latter being let down by an unnamed CSA who fed me incorrect information.

Just out of interest: from today, the new standard per minute price for making a call within the EU will be just 20p per minute, whilst it will cost 6p per minute to receive a call. Sending a text will cost just 7p per message, whilst data is capped to 38p per MB.

However rates in Egypt vary considerably because it’s not in the EU, resulting in call costs from 30p per minute to 60p per minute!